Terms of Service

Service and eligibility

These terms apply to WandFX, an AI video creation and pet effects service. You must be at least 18 and able to enter an agreement. Contact contact@wandfx.com for service, billing or content issues. Use of generation requires acceptance of these terms and our Content Policy.

Your account and uploads

Keep credentials secure and provide accurate account information. Upload only images you own or are authorized to use. Pet effects are intended for pet photos. For Video Studio, obtain the consent of any adult depicted. Do not upload children’s personal data or sensitive personal information. You retain rights you already have in your uploads and permit us and our processors to handle them as necessary to generate and deliver your requested video. We do not promise that AI output is exclusive, copyrightable or free of third-party claims.

AI output and delivery

The credit cost depends on the option you select. We show the cost before you submit a generation request.

• Quick Preview: MiniMax H3 Lite, 4 seconds, 768P, 15 credits per video.
• Standard: MiniMax H3 Highspeed, 5 seconds, 768P, 27 credits per video.
• High Quality: MiniMax H3, 5 seconds, 768P, 35 credits per video.
• Under Arrest: MiniMax H3 Highspeed with a fixed video reference, 8 seconds, 768P, 85 credits per video.
• Super Pet Transformation: MiniMax H3, 5 seconds, 768P, 35 credits per video. This effect uses paid credits.

Pricing shows how many videos each credit pack covers when used for a single option. You can mix options, and the total number of videos depends on how you spend the credits.

Movements are prompt-guided; exact choreography, identity preservation or anatomy is not guaranteed. Review output before sharing and label AI-generated material where required. Supply your own appropriately licensed music if you add audio later. We do not license third-party songs or famous choreography. Download your video promptly because provider URLs expire.

Credits and Creem payments

Prices and required credits are displayed before purchase or generation. Credit packs are one-time purchases with no automatic renewal; paid credits do not expire. Credits are service units, not money, transferable assets or a cash account. Each new generation attempt uses the credits shown for the selected option; repeated delivery of the same request is not a new attempt. Confirmed technical failure returns the consumed credits. An uncertain provider submission requires reconciliation before settlement.

Checkout is provided by Creem as merchant of record and is subject to Creem Buyer Terms. Applicable taxes are shown at checkout. Our Refund Policy distinguishes credit restoration from payment refunds. Nothing here excludes mandatory consumer rights.

Video Studio uses paid credits at the selected model’s displayed price; free trial credits are not accepted.

Content restrictions and enforcement

Our Content & NSFW Policy forms part of these terms. NSFW, sexual content involving people or animals, child exploitation, non-consensual intimate content, graphic violence, animal cruelty, harassment, impersonation, fraud and rights violations are prohibited. Automated checks can block requests and can make mistakes; contact us to appeal. We may restrict accounts for abuse and retain records needed to investigate reports. Do not evade safety controls or abuse free or paid resources.

Availability and responsibility

We may update or suspend features, and outages can occur. We do not guarantee uninterrupted operation or fitness for every use. You are responsible for reviewing and lawfully sharing your creations. To the extent permitted by applicable law, liability limitations apply only as allowed; these terms do not exclude liabilities or remedies that cannot legally be excluded. Material changes will be dated and notified through the service where appropriate. For disputes, contact us first; these terms do not remove any mandatory local protections or statutory forum rights.