Privacy Policy

Who to contact

WandFX provides AI video creation tools and pet video effects. For privacy requests, account deletion, access, corrections or questions, contact contact@wandfx.com. This notice describes the current service, effective November 4, 2026.

What we process

We process account details (name, email and authentication records), your chosen effect, Studio prompt, image fingerprints, task identifiers and statuses, generated video links, orders and credit transactions. We use these records to deliver creations, manage accounts and payments, prevent abuse and respond to requests. We do not collect full payment card numbers; checkout and billing information are handled by Creem under its own privacy notice.

Selecting a photo reads it in your browser. When you click Generate, the photo is transmitted through our server to MiniMax’s international API to generate the video. The creation flow does not persist the original photo in our database or publish it to a gallery. For Video Studio, you may upload a first frame and an optional last frame only when you have the rights and any necessary consent. Do not upload children’s personal data, sensitive personal data or prohibited content.

Service providers and international processing

MiniMax processes the submitted image or images, the prompt and the generated video. Alibaba Cloud may still handle status checks for tasks previously submitted to its service. Creem screens the effect or custom prompt before generation and handles checkout as merchant of record. We send Creem an opaque task identifier for prompt screening, not the uploaded photo. Providers may process information in countries different from yours and apply their own retention and privacy policies. See MiniMax privacy, Alibaba Cloud privacy and Creem privacy.

Retention and deletion

Video links and provider task records are temporary. Their availability depends on the provider. Download your videos promptly; we do not promise permanent media storage. Account, order, credit and task records remain while needed to operate your account, investigate abuse, settle disputes or meet applicable record-keeping duties. We have not set a universal automatic deletion period. Request deletion by email; transaction or security records may need to remain where required. Deleting local account data does not automatically delete data already held by a processor.

Cookies and analytics

We use authentication and preference cookies for sign-in, language and appearance. Optional analytics and advertising are not active by default. If we introduce optional tracking, we will update this notice and offer the applicable cookie information and choices. We do not sell uploaded photos or publish a public user gallery.

Your choices and security

You may request access, correction or deletion and raise concerns by email. We may verify account ownership before acting. We use HTTPS on a deployed service, access restrictions and secret protection; no system is risk-free. This service is intended for adults aged 18 or older. Do not submit children's personal data. Material changes to this notice will be dated and communicated through the service where appropriate.